01 — Outsourcing
Business Process Outsourcing
Hand off the repeatable, high-volume work — support, data entry, document processing — to trained teams who run it as their core job, not a side task.
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19+ years running other companies' operations
Outsourced operations that run quieter than your own.
Flatworld Solutions plugs BPO, business process automation, and applied AI into your back office — so the work gets done, the cost line shrinks, and nobody upstream notices the difference except the results.
No commitment on the first call. We'll tell you honestly if outsourcing is the wrong move.
Today across delivery centers
Live
Call centerInbound queue cleared98.4%
FinanceInvoices matched & posted12,406
MortgageDocs indexed for underwriting3,118
AI / RevOpsRecords enriched by model + reviewer21,970
HealthcareClaims scrubbed for resubmission1,542
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Group companies
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Years of continuous growth
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Delivery engagements to date
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Global delivery centers
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Years in outsourcing
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Partner footprints worldwide
How we work
Three ways in, one operating model
Most engagements start in one of these lanes — many end up using all three once we understand the full workflow.
02 — Automation
Business Process Automation
Where a process is well-understood but still manual, we script and orchestrate it — cutting cycle time without waiting on a full re-platform.
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Artificial Intelligence
Models get folded in where they earn their keep — triage, extraction, drafting — always with a human reviewer on anything that affects a customer.
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Service lines
Pick a function, we already run it somewhere
Twelve practice areas, staffed by teams who specialize in exactly this work.
Teams that have handed us the busywork
"We stopped thinking of it as outsourcing after the second month — it just became how that part of the business runs."
Commercial Director · Mid-market logistics operator, Europe
Get started
Tell us what's eating your team's time
Fill this in and an operations lead — not a sales rep — will call within one business day with a straight answer on whether we can help.
- 800-514-7456 — answered by a person, not a tree
- hr@flatworldmortgagepro360.com
- 116 Village Blvd, Suite 200, Princeton, NJ 08540, USA — plus delivery centers in India and the Philippines